A Fresh Approach to More Effective Leadership/Soft Skills Development

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By C. Thomas Smith and Dr. Colin J. Hahn

In a previous article, we delved into the issues individuals and organizations had for what we called ‘soft skills’, or leadership and soft skills development (also called business skills).  Although organizations that effectively transferred learning experiences into changed behaviors saw substantial benefits, most training resulted in little consistent success. We explored the common soft skills training myths in a second article and dispelled them but uncovered a larger concern: are we using the ...

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Why Haven’t Training Events Been More Effective At Changing Behavior and Delivering Results for Leadership and Business Soft Skills?

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Introduction 

In my last business, I dedicated myself to helping people learn computer and IT skills. I was confident that my organization did the best job of teaching our students content that they could immediately apply on the job.  Based on the standardized evaluations that our students submitted after the classes, we patted ourselves on the back for attaining high evaluation scores for our classes, instructors and our content. The worldwide organization that I was a part of grew to ...

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